So the aesthetics worked better, I ordered two of these at the same time, so we could have them on the two desks that needed to have a little bit more privacy from the clients stopping in the office.I was slightly disappointed at how the delivery service managed the boxes. Upon delivery, after the carrier came up to our office, dropped them just inside our office, and immediately left. I saw the vast gouges in the cardboard and my heart just sunk.Surprisingly enough, the actual desk dividers were not damaged at all. It was the stuffing/packaging (almost identical grey color of the dividers) that was falling through the holes in the boxes, not the actual product.But, due to the holes in the boxes, unfortunately, lost in shipping was one little plastic bag with the needed screws for assembly of one of the orders.I immediately contacted the company directly (did not really want me or the company to have to hassle with a return/exchange for something so minor, yet a crucial component). The representative from the company was FANTASTIC to deal with. She assured me that they would ship out the part(s) that were missing the following day and I should receive them in the next 5 - 7 business days. What is one to do, but graciously accept and hope that it is not the later of the dates, clearly not the fault of the seller!Well, that was yesterday, and I was ecstatic when I received a delivery today, the very next day, with those missing screws. I had almost lost all confidence in everyone and everything these days. Everyone is so polarized, negative, and argumentative, yet here is a fantastic young lady who, for something so simple, yet is typically a hassle, has made my day. That does not happen anymore, yet she did, with her fantastic customer service, and her willingness to right the wrong of others and make my day.... well, she did! Thank you, K. P., you have made a significant difference, an incredibly positive one, on a very cynical guy these last few years. I wish you and your family continued prosperity!!PS I love these dividers – they are sturdy, well made, and perfectly resolve the issue for which they were designed!!