Like many other reviewers mentioned, this piece is very, very tricky to assemble, especially if you’re not familiar with this hardware or assembly system. I gave it a go for about an hour before giving up and then realized that there was a customer service number on the manual. Without much expectation, I called. To my surprise, I got a customer service specialist who walked me through the entire assembly. 45 minutes later, I had a fully assembled unit and it looks fantastic. Sturdy and good looking. Some minor downsides: the strong chemical odor took about a day to subside, the shelves are rather short making it difficult to place books in an upright position, and the back panels that cover all the wires are too long so I wasn’t able to use them. Otherwise a really nice looking, functional piece. Again if you’re struggling with assembly, call the company. Customer service was incredible.