I've put a thousand of these sort of things together in my lifetime and this was among the best. Except for IKEA, I'd say this was the best and most sturdy. The instructions were OK but could be better; I had to re-do part of it because some unclear instructions. That said, the value of what you get for the price is really good. But the best part was the unexpected level of customer service I received. The handles on my unit would not screw in properly. So I followed the instructions to email customer service not expecting much. But to my surprise, I received a response within 48 hours and they took care of everything to my satisfaction. They even had to politely bug me to get back to them so they could fix my problem - THEY followed up with ME! I'd buy from them again.